“Furthermore, many older people are not claiming the age-related tax allowances they are entitled to, because HMRC makes people jump through hoops even though the government should already know whether someone is eligible for an allowance or not.

“People’s tax affairs often become more complicated as they get older, but the tax system cannot cope properly with what are often multiple sources of income for older people.  The UK’s population is ageing, so it is only going to get harder to deal with the taxation of older people unless HMRC takes action to address these issues.

“HMRC is letting pensioners down and it needs to work much harder to make the tax affairs of older people easier to understand”.