02:11 Intro to, and Alan Mullally’s description of, the ‘One Ford’ concept;
05:01 Alan Mullally discussing his approach to team management and global Thursday 7am meetings;
06:54 Alan Mullally describes a 7am meeting where everything was ‘green’ despite the imminent announcement of $17bn losses;
11:31 Lord (Alex) Trotman on his plans for ‘Ford 2000’, which failed;
12:34 James Womack of the Lean Enterprise Institute on why Trotman failed;
13:45 More from Alan Mullally on ‘One Ford’ concept;
15:32 Alan Mullally on why Ford’s crisis was ‘lucky’ because it pre-dated the 2008 global slump;
16:33 Sir Nick Scheele, formerly CEO of Ford, in 1999/2000 interview on customisation;
20:02 Sir Nick Scheele in 2010 on why he failed to bring in customisation, the ‘burning platform’ and how Mullally’s external perspective works;
23:32 Sir Nick Scheele on overproduction, his lack of external perspective and the lack of the systems needed to be a truly global enterprise;
25:46 James Womack on Ford’s recovery and the challenges it faces in the future.
27:28 Conclusion.